One day your team is full of lovely people who are loyal and supportive, the next far too many of them are stubbornly resisting your encouragement to evolve to new ways of working. It’s a difficult position to be in.
Often the most supportive are so wedded to their best way to do things that they find change difficult. They may even deny that they really have to do any changing.
It’s not surprising because you have been praising them for their great work. They have been reliable, consistent, a safe pair of hands even. And now you’re asking them to change. Surely it’s not really needed, is it?
They may believe that you don’t really mean it, that the change required is not so drastic as requires anything more than perhaps some new thinking. Surely not a new way of doing things? Maybe the team next door needs to change but not us!
We are often very open to change when it means taking on a few new ideas or practices, but far less so when it means dropping our much loved, much-finessed processes and behaviours.
Doing things a new way is so much more time-consuming and therefore less efficient. Surely it’s not necessary!